Refund Policy

Nettl of Edinburgh is a trading name of Incus Creations Ltd. Orders are made to your specification and/or personalised by you, consequently you may not cancel the order once you have placed it and no refunds can be offered. In the unlikely event that an item does no’t meet our published specification, a refund may only be given at the sole discretion of Incus Creations Ltd.

Please refer to our Terms & Conditions for further details on our replacement policy.